Client Reviews Cleveland | Sotheby’s Realty Results

Behind Our Success: Told by the People Who Matter Most

Our mission has always been your success. These stories, in our clients’ own words, are proof of promises delivered.

All Sellers Buyers Recommendations

Professional & Straightforward

Recently, Jan helped sell one of our properties and buy another one. We've known Jan for a long time (25+ yrs), and working

with her recently has been pleasant as always. She is always in touch with the market, and for a lot of the properties she has

helped sell and buy for us in the past, she's been spot on with pricing inquiries, timing for purchase, etc. Overall, she's a very

knowledgeable, people-centred real estate agent, whom my wife and I have very high regard for.

Buyer
 
Prompt Service

Thank you to Jan and Michelle for selling our home. We were on a short timeline and they were very quick to get our home

listed and to start bringing people through. Thank you so much again!

Seller
 
Great sale as always

As always Jan and the team perform an excellent sale. Very happy to be on the move after only a few weeks on the market.

Thank you.

Seller
 
Excellent experience in buying a house

Jan had excellent communication and negotiation skills throughout the entire process. Her market knowledge and attention to detail were impressive, ensuring a smooth transaction. I highly recommend her services for a professional and efficient real estate experience.

Maggie H. (Buyer)
 
Highly Recommend

Michelle was great to work with. She helped us at every stage of the buying process. She was very professional and helped negotiate with the sellers. She went above and beyond to help resolve issues and was always helpful and friendly. Michelle responded quickly to queries and kept everything running smoothly through the completion of a long settlement. We highly recommend Michelle for both buying and selling your property!

Evan van H. - May 2026
 
Professional, Courteous, Patient, Hardworking, Helpful.

Our sincere thanks to Jan and team for their patience and hard work with us as we searched for a new home. We are gratefulthat we in the end settled on a property marketed by Jan and team.

Buyer - Cleveland
 
5 Star Performance of Jan Goetze and her Staff

Jan and her staff were at all times, professional, timely and very pleasant. Jan presented a very well thought out strategy for achieving a sale which catered for the many different needs of buyers. In contrast, some other agents advised a "smash and grab" plan which catered only for one type of buyer. I happily recommend Jan and her agency to anyone contemplating buying or selling real estate in the Redlands

Seller - Thorneside
 
Thornlands Sale 5 Star Service

I had a positive experience with Sotheby’s, Jan And Shanna were wonderful to deal with in the sale of my house. The house sold within days of listing the property with great advertising and the expertise of the sales team. I can highly recommend you to list your property with Sotheby’s at Raby Bay .

Seller - Thornlands
 
Brilliant Agent. Experience really does work for you.

'Jan made the process easy and achieved the results with minimum fuss. Her contacts, marketing team and open house days really worked well for us. With an eye for detail, she knew exactly what was required to sell the property'.

Seller - 6 Piermont Place
 
Great sales and service

'I would like to express my sincere gratitude to Jan for her outstanding professionalism throughout my home buying process. She provided us with all the necessary information and ensured that communication was efficient, especially during the offer stage. Jan was always responsive, promptly answering calls and messages, which made the entire purchase process smooth. Even after the sale, she continued to be helpful, recommending excellent service providers for the property as per our request .It was a pleasure working with her, and I highly recommend Jan as an expert in her field'.

Buyer - 8 Captains Court
 
We would highly recommend Jan andher team if you are looking to buy or sell.

We have dealt with Jan on three occasions both buying and selling properties. We found her to be very professional and herattention to detail is second to none. She is always energetic and contactable and nothing was a problem at anytime.

Seller
 
A Pleasant and Stress Free Experience

Jan, has a lovely calm and friendly approach to her work. Time and patience were evident which shows she knows her market and is happy to remain close at hand if needed but not in your face the whole time.

What can be a very stressful time was made so much easier, because of Jan's calming character.

Many Thanks Jan.

Sue S (Buyer)
 
Wonderful experience!

Jan was an absolute pleasure to deal with. Nothing was too much trouble. It was such a breath of fresh air to deal with such an honest, experienced, genuine and accommodating professional. We highly recommend Jan and would like to thank her for going the extra step to make this often stressful process a pleasure. Thank you again!

Matthew and Susan (Buyer)
 
Enthusiastic, Professional and very knowledgable.

Enthusiastic, professional and very pleasant to deal with is the way i would describe Jan Goetze and her team. I am so thankful to have secured her services in the quick sale of our property. Prompt sale. Good results.

I would highly recommend her services to anybody wanting to sell their property.

Alfio P. (Vendor)